When someone type in a question using "Ask Chris" I check whether it conforms with the guidelines and whether sufficient information is provided to allow me to give help and guidance. If it does I draft an answer and add it to the "Answer Index". I also email the questioner so they can view it and hopefully make a donation to Mind or an equivalent charity. The answer is then announced in the next newsletter. 

Unfortunately my time is limited, and I cannot possibly answer every question that people might want to ask as a typical answer may take several hours to research and draft the answer. However, if you follow the guideline for "Ask Chris" there is a good chance that I may be able to advise you on how you can get round your current Hertfordshire "brick wall". 

Note that the Answer Index also contain some references to other pages on this web site.